How To Write Your Skills And Abilities On A Resume . A key skills section at the top of the page shows the hiring team what you can do without making them weed through a page of work experience, educational credentials, and other qualifications. For example, if you are applying for an administrative position, include in your skills section. Resume Format Best Resume Formats for 2019 3+ Proper Examples from resumegenius.com Look through your collected list and identify your top skills. Handling customer complaints and inquires on the phone. Soft skills, on the other hand, are abilities that can be applied in any job.